Return

🔁 Returns & Refunds

You have the right to return your order within 30 days of receiving the goods without stating a reason.

📬 How to make a return:

 

Please contact us in advance by email at:

✉️ retoure.aurum@gmail.com

Please make sure to include your order number in your message.

You are responsible for the safe return shipping of the products and bear the costs of return shipping yourself.

After receiving and inspecting the returned goods, we will refund the purchase amount to you via the original payment method.

📦 Please ensure that the goods are in their original condition – unworn, undamaged, and in their original packaging.

❗Please note:

Returns that have not been registered in advance unfortunately cannot be processed.

The 30-day period begins on the day you received the goods.